You shop. We return.

Returns picked up from your door

$19.99 per pickup for up to 5 items. No subscription, no packing, no printing.

No packaging or printing

No post office trips

No more missed refunds

Free to download. You pay when you schedule a pickup.

Apple App Store icon

4.4/5 on the App Store

App Store rating stars
A customer checking a completed ReturnQueen pickup in the app

How it works

Pick what to send back

Step 1 of 4

Pick what to send back

Sync purchases from Gmail, Amazon and Target, or add an order by hand. Then choose up to 5 items.

Return windows and policies in one place

We find and print the labels for you

Works with 10,000+ stores

Bag it. No box, no label.

Step 2 of 4

Bag it. No box, no label.

Put everything from every retailer in one bag and leave it at your door.

No packaging, any bag works

No printing

Items from different stores in one pickup

Next-day pickup from your door

Step 3 of 4

Next-day pickup from your door

Choose a weekday slot. Go contactless or hand it to the driver.

Flexible time slots, Monday to Friday

Pickup day reminders

Live driver tracking

Track it from pickup to refund

Step 4 of 4

Track it from pickup to refund

We drop your returns at the carrier and keep you posted until the retailer refunds you.

Simple pricing

$19.99/pickup

One flat fee. Up to 5 items. No subscription.

See full pricing details

Every pickup includes

  • Up to 5 items from any retailers in one pickup
  • Packing and label printing handled for you
  • Next-day pickups, Monday to Friday
  • Pickup tracked from your door to your refund

If we cannot complete your pickup, the fee is refunded.

Return items from 10,000+ of your favorite stores - including Zara, Amazon, Shein, and more!

Returning the new way is as easy as it sounds

Our community

“The best money I ever spent”

4.4/5 on the App Store

Five star rating
They have taken one large weekly chore out of my life. Having them pick up my returns and handle the process has given me valuable time. The days of waiting in line at my UPS store are behind me.

Ivy Joy Strausberg

App Store

Five star rating
This might be my first review ever about an app but I literally came on here to tell people it's the best money I ever spent. I missed one return date last year and it would be worth just that.

Wifeandmommy

App Store

Five star rating
So so easy to return stuff. All the stress is gone! Super intuitive app and amazing service!

Estie F.

Product Hunt

Five star rating
For years we would miss return windows or end up giving away items we paid for. Too busy, printer out of ink, didn't have the right box. Using ReturnQueen, those issues are gone. I put my returns out, your folks pick them up. Done.

PJ B.

Product Hunt

Five star rating
It's so easy to submit a return, they are able to pick up at convenient times, and everyone I've interacted with has been so pleasant. Definitely recommend, especially if you find yourself forgetting to return things or don't have a printer of your own.

Layla W.

App Store

Five star rating
I used to have boxes of returns lying around for days. Now I can just pop them into the RQ bag, a few taps on my app, leave it at my door and it is gone!! Customer support was so helpful when I had some questions.

Rebecca B.

Google Play

Questions before you book

What should I put my items in?
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Place your items in a bag or leave them loose in the pickup location you selected. After your first pickup, we provide a ReturnQueen bag for future pickups.
Does ReturnQueen retrieve my return labels?
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We try to retrieve your return label automatically. When a label is retrieved, the return is marked as an RQ Instant Return. If a label is missing, we will ask you to upload it in the app.
Are there any additional fees?
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Each pickup includes up to 5 items, with packaging and label printing included. Oversized items or in-store returns may require an additional fee, which we will confirm with you before proceeding. Retailer return or restocking fees are separate.
Will I be refunded if my pickup cannot be completed?
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Yes. If your pickup cannot be completed, we will refund the $19.99 pickup fee. For questions about a pickup-fee refund, contact support in the app or email support@returnqueen.com.

More answers in the full FAQ.

You do the shopping.

We do the returning.