How to return Amazon items: Where and how to return Amazon packages

As if we needed another reason to love shopping on Amazon, did you know that their returns policy is one of the most flexible out there? Read on to find out where and how to return your Amazon packages as easily as you order them.

How to return Amazon items:  Where and how to return Amazon packages

Whether you've snagged the wrong size or the color isn't quite right, returning things is a rite of passage when it comes to online shopping. 

And with 67% of us in the US now having an Amazon Prime account, we’d take a guess that you - like us - spend a lot of time doing Amazon returns! 

The good news is that there are a few tricks to make getting your Amazon returns done fit in more seamlessly with your day-to-day routine. 

So, let's dive into the ultimate guide to returning items on Amazon - without the hassle:

What is Amazon’s return policy?

First, let's take a look at Amazon's return policy.

Lucky for all of us, it’s a pretty generous one, as pretty much all items purchased from can be returned within 30 days for a full refund.

There are just a few items that you can’t send back, like: 

  • Gift cards
  • Downloadable software
  • Perishable goods like food or candy

Getting started with your Amazon return

Registering a return with Amazon is easy:

  • Log in to your Amazon account and navigate to the "Your Orders" section.
  • Find the item you're returning in your list of purchases and hit the "Return or Replace Items" button.
  • Select the reason for your return from the drop-down list. 
  • Choose whether you’d prefer to drop off your return at a drop-off point, or ship your return yourself.
  • Print your return label and pack up your parcel. 
  • Your items are ready to return!

Conquering your returns drop-off style

If you’d prefer not to squeeze endless post office trips into your daily routine (we don’t blame you!), Amazon offers a few drop-off options that might make things a little more convenient:

  • Physical Amazon store: Swing by a physical Amazon store or Amazon Hub Locker for an easy drop-off.
  • UPS store: Take your return package to the nearest UPS Store, and let them do the heavy lifting!

Check out our recent article on how to return Amazon items at your local Kohl’s, Whole Foods and UPS for more details.

Take all the hassle out of your Amazon returns with effortless doorstep pickups

And if you thought dropping items off at your local Whole Foods sounded pretty easy, the good news is that returning to Amazon is now more effortless than ever. With ReturnQueen, you don’t have to pack up your parcels, print any labels, or even leave the comfort of your home! 

If you like the idea of having your Amazon returns picked up right from your doorstep, our app’s got you covered.With ReturnQueen, you can sync your Amazon account to the app, so all of your Amazon buys appear automatically in your purchase library - and can be returned in just a few clicks. 

Simply choose a pickup day and time that works for you and let us know what items you’re returning. When the day comes, you can choose to either hand your returns over to your driver or just leave them outside your door for pickup - no packaging, printing or labeling required!

Track your returns

Don’t forget to make a note of all the items you’ve returned! Occasionally, when you return items yourself, there might be a delay or problem with your refund that’s worth checking up on. You want to make sure you’re in the know so that you get the refund you’re expecting, and all the details are correct. So, don’t just forget about your items after taking them to the post office - keep a list of the refunds you’re expecting back.

With ReturnQueen, we’ll take care of this part for you. We keep you notified right from pickup to refund, just to take a little bit more admin off your hands! 

Time to enjoy that refund!

Once Amazon receives and processes your return, your reward awaits – a refund to your original payment method. 

All you’ve got to do is wait for that money to come back to your account! 

You’re ready to tick those Amazon returns off your to-do list

Now you’ve got a clear understanding of Amazon's return policy and the easiest ways to send your items back, you can shop online with confidence. 

And don’t forget - you can enjoy fast, simple returns right from your doorstep, and say goodbye to those constant post office trips. Head here to find out more about just how easy returns can be with ReturnQueen. Happy shopping, and happy returning!