Terms & Conditions
Terms & conditions of use of returnqueen.Com and ReturnQueen platforms
While you’re working as a freelancer on Squire, you’re covered by insurance through Tryg.
Squire is collaborating with Tryg to make sure that you’re always insured against damages when you’re working as a freelancer through Squire.
Acceptance of the use of ReturnQueen terms and conditions
About ReturnQueen and use of ReturnQueen
ReturnQueen is an electronic platform and physical courier for ReturnQueen members in order to provide ReturnQueen Services. Upon signing up for ReturnQueen and using the ReturnQueen Platforms, you contract directly with ReturnQueen. Your
interaction with ReturnQueen is at your own risk.
By using the ReturnQueen Services and ReturnQueen Platforms you agree to give ReturnQueen access to your purchase history and to begin the return process for you.
Return & Refunds
ReturnQueen reserves the right to withdraw any membership from time to time. ReturnQueen makes reasonable efforts to process orders and requests in connection with Services. However, there may be circumstances that may require ReturnQueen to refuse to process Services. ReturnQueen reserves the right to refuse to process an order at any time, at its sole discretion, for any reason, including unreturnable items not in an original, unworn or unused state, and will not be liable for refusing to process an order at any time.
Credit card details
Credit Cards on the ReturnQueen Platforms are securely processed by ReturnQueen’s credit card processor. ReturnQueen reserves the right to use a Third Party to store and process credit card information.
In the event of any claim, controversy, or alleged dispute between you and ReturnQueen, its members or affiliates (“Dispute”), you hereby agree to attempt in good faith to amicably resolve any Dispute at least thirty (30) days before instituting
any legal proceeding.
Each party agrees to submit any Dispute for resolution by final binding arbitration after serving written notice, which notice shall set forth in detail the controversy, question, claim or alleged breach along with you attempt to resolve such Dispute. Upon such notice and attempt to resolve, the party may then commence an arbitration proceeding pursuant to the rules of the American Arbitration Association (“AAA”) to be held in New Your County, New York, before an arbitrator to be selected by the AAA. Any such arbitration may only be commenced within one (1) year after the party requesting arbitration obtains knowledge of the cause of action forming the basis of the controversy or claim accrued.
In any arbitration and subject to the ultimate discretion of the presiding arbitrator, each side will be limited to a maximum of one (1) day of argument (including rebuttal), and the parties agree in good faith to minimize discovery burden (e.g. confine the scope to actual areas in dispute and limit the topics and number of pages on which information is requested to matters directly relevant). The decision(s) of the arbitrator shall be final and binding and may not be appealed to any court of competent jurisdiction, or otherwise, except upon claim of fraud or corruption as by law provided, however, that implementation of such decision(s) shall in no way be delayed or otherwise impaired pending the outcome of any such appeal. Judgment upon the award rendered in such arbitration may be entered by any court having jurisdiction thereof. You agree that all Disputes will be limited between you, individually, and ReturnQueen. To the full extent allowable by law, you agree that no arbitration proceeding, or other dispute resolution proceeding shall be joined with any other party or decided on a class-action basis.
CLASS ACTION WAIVER.
You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. You agree that you may bring claims against us only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.