Privacy Policy

Thank you for visiting ReturnQueen. It is our mission at ReturnQueen to make commerce easier and more efficient. We value and respect your privacy and are committed to protecting you through our compliance with this Privacy Policy. We at ReturnQueen created this Privacy Policy to give you confidence as you visit and use the ReturnQueen mobile application and website (the “ReturnQueen Platforms”).

ReturnQueen is owned and operated by ReturnQueen LLC. As explained below, we collect information from you (“you” “your” “consumer” or “visitor”) in various ways when you interact with the ReturnQueen application,website, and our other online services (collectively “ReturnQueen”).

By utilizing ReturnQueen, you agree to the terms set forth below in this policy. If you do not wish to agree to this Privacy Policy, you must refrain from using ReturnQueen. This policy may change from time to time. Your continued use of ReturnQueen after changes are made to this Privacy Policy is deemed to be acceptance of those changes. We will notify you, as the consumer, anytime changes or updates are made to the Privacy Policy.


As a consumer, you are free to explore ReturnQueen without providing any Personal Information, as defined below, about yourself, however, this may limit your ability to receive certain information from ReturnQueen and may limit access to ReturnQueen. To access certain features of ReturnQueen you must first complete member registration where we may ask for certain Personal Information, as defined below.

When signing up for a ReturnQueen account you will be asked first to submit Personal Information such as location, age, and gender. ReturnQueen may also request, at your election, further information, including, without limitation, product photos, a profile picture, app usage reports, purchase history, and return history.

2. What Types of Information Does ReturnQueen Collect

Personal Information refers to any information that you voluntarily submit to ReturnQueen that directly or indirectly relates to, identifies, could reasonably be linked to, or describes a particular individual. Personal Information includes, but is not limited to; name, e-mail address, physical address, phone number, birth date, etc. ReturnQueen collects Personal Information when you sign up for an account, send us an email, or engage in a transaction through ReturnQueen, as well as information to which may also be contained on server logs, such as your Internet protocol (“IP”) address.

Personal Information can also include information about any transactions that you enter into with ReturnQueen, and information about you that is available on the Internet, such as from Facebook, LinkedIn, Twitter, and Google, or publicly available information that we acquire from service providers.

3. How ReturnQueen Uses Information

ReturnQueen may process Personal Information relating to you if one of the following applies:

  • You have given your consent to ReturnQueen for one or more specific purposes. Under some legislations, ReturnQueen may be allowed to process Personal Information until you object to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law, where you must explicitly agree to the processing of your Personal Information.
  • Provision of Personal Information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;
  • Processing is necessary for compliance with a legal obligation to which ReturnQueen is subject;
  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in ReturnQueen;
  • Processing is necessary for the purposes of the legitimate interests pursued by ReturnQueen or by a third-party.
  • Who does ReturnQueen share information with

    ReturnQueen may share your information, including Personal Information as follows:

    Service Providers. At times, ReturnQueen may disclose the information collected from you to a third party or other service provider. ReturnQueen utilizes third parties and service providers to help achieve our purpose and render services offered. The third parties and service providers, in order to benefit ReturnQueen, are allowed to access Personal Information stored with ReturnQueen in order to perform their functions and for no other purpose.

    Commercial Partners and Third Parties. ReturnQueen may, in connection with its services, disclose and sell your Personal Information you provide to us, such as demographic information, to commercial partners and third parties as well as other types of information collected. ReturnQueen will ensure that all safety steps are taken to ensure that your information is protected and kept secure.

    Affiliates. ReturnQueen may disclose the Personal Information to corporate affiliates or subsidiaries, their use, and disclosure of Personal Information is subject to this Privacy Policy.

    Mergers. In the event of a merger with another company, or ReturnQueen is acquired by another company, we may transfer the information we have collected to the other company.

    Protection. ReturnQueen may disclose collected Personal Information where it is reasonably necessary to investigate, prevent or take action regarding illegal activities, including but not limited to, fraud, threats to the safety of a person, or violations of this Privacy Policy or our Terms of Service.

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