You hate returns. We can help.
of all in-store purchases are returned.
of all online purchases are returned.
of retail shoppers are unlikely to shop again after a poor returns experience.
Inspired by today’s customer
We live in a “right now” world, and returns are no exception. We all know that fast is the name of the game. At ReturnQueen, we use proprietary technology to enable DTC brands to offer the instant and easy returns experience that their customers have come to expect.
Your customers already return with us!
Our customers love our quick
& contactless pickup service
Why partner with ReturnQueen?
Valuable return data from your customers.
Returns are no longer secondary. As online sales increase, return rates are also increasing. Leverage our analytics to optimize your product design and merchandise mix.
Create a 360 degree customer experience.
Returns aren’t going anywhere. With ReturnQueen, your customers have nothing but smooth sailing. Returns are scheduled through the app and picked up from the front door. Delight your customers with a full-service offering!
We care about your product.
Get your merchandise back to you faster, sorted and ready for resale.
Before school, after work, nights? We do it all. Provide the return flexibility your customers crave. The best part? We pick up right from the customer’s doorstep.
We know your business
Let us handle the heavy-lifting, literally! We’ll tackle all of those pesky customer returns, reducing margin erosion, loss of revenue and bumping up that bottom line.
Returns are the new growth strategy
Eliminate shopper "return anxiety" with a risk-free,
transparent ReturnQueen experience.